Legal Rules Behind Your Account
Our Legal policy explains who may access the account, which records we use to verify activity, and how a request about your details is handled. Eligibility depends on local law, so you should check the rules that apply to your location before opening an account. We
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may ask for a valid phone number and matching account details when access or a wallet record needs checking. DANA, OVO, GoPay and QRIS appear as payment context only; a transaction reference, amount and status can be linked to your account history so we can investigate
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a query. Bank transfer and virtual account records are handled in the same way. We do not describe a payment as complete until the account status reflects the relevant confirmation. The full Legal wording is available through the account policy route, and you can contact us
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when a clause or record needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.